What are the locker rental rates?
Rates vary depending on the length of the rental and time of year. Ask the place where you are staying if they have a discount code.
Where are the Lockers Jerez lockers located?
Our lockers are strategically located near the main tourist attractions in Jerez de la Frontera, in the historic center, and less than 10 minutes from the train station and bus station, as well as in front of a cab stand in case you need to go to the airport, for the convenience of our customers.
Location: Plaza de las Angustias, 11
Is the luggage storage room bookable online?
Yes, you must make the reservation through our website. The booking process is very simple and fast. You can do it from your computer, cell phone or tablet.
Can I rent a locker for an extended period?
Yes, we offer extended rental options with special discounts for those who need a locker for a longer period of time. Ask for a quote.
Do you accept credit card payment?
Yes, we only accept online payments by credit card, Apple pay and Google pay, for the convenience of our customers, offering maximum security in transactions.
How does the locker security system work?
Our lockers are secure and accessible, equipped with state-of-the-art security systems with anti-vandalism doors, as well as 24-hour video surveillance, guaranteeing the protection of your belongings.
What should I do if I forget my locker code?
Don't worry, our customer service team will be able to help you regain access to your locker.
Is there a weight or size limit for the suitcases I can store?
Our lockers can accommodate luggage of various sizes and weights, ensuring the comfort of our customers.
Can I access my luggage while it is stored in the locker?
You can open it as many times as you want or need. The code you receive in your email allows you to use it to enter the premises and access your luggage locker at any time while the reservation is in effect.
What happens if I arrive after the end of my rental?
Don't worry, your locker will remain locked and your bags will remain safe.
If you return later than the end time of your rental, to reopen your locker you will have to pay the additional cost per day of delay.
However, out of respect for other travelers who want to use this service, we ask you to respect the pick-up time you indicated when you made your reservation!
Is there any guarantee in case of loss or damage to my luggage?
Yes, our luggage lockers have a liability policy.
Is there any guarantee in case of loss or damage to my luggage?
Yes, our luggage lockers have a limited liability policy in case of lost or damaged luggage.
Can I cancel my luggage locker reservation?
You can only cancel if you contact us more than 24 hours before the start of the service, which starts at 00:00 on the day of the reservation, and the bank charges will be deducted from the amount.
No refunds will be made on current or previous bookings.
Can I change the size of my locker for a bigger one?
Always contact the customer service phone +34 626 222 636 or email hola@lockersjerez.com, to see the different options.